Shipping Policy
organizeandclean.shop
At organizeandclean.shop, we strive to provide a smooth and efficient shopping experience. Below is our Shipping Policy, outlining how we handle order processing, shipping methods, and delivery times for our cleaning and organizing products.
1. Order Processing Time
- Processing Time: All orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.
- Order Confirmation: Once your order has been successfully placed, you will receive an order confirmation email. A shipping confirmation email will follow once your order has been dispatched.
2. Shipping Methods & Costs
We offer a variety of shipping options to suit your needs:
- Standard Shipping: Estimated delivery time is 5-7 business days. This option is available for a flat rate of $5.99 (Free on orders over $50).
- Expedited Shipping: Estimated delivery time is 2-3 business days. Shipping costs for this method are calculated at checkout based on your location.
- Express Shipping: Estimated delivery time is 1 business day. Costs are calculated based on weight and delivery location.
Shipping rates are calculated based on the size and weight of your order, and the delivery address provided during checkout.
3. Shipping Locations
We currently ship to all U.S. states and U.S. territories. Unfortunately, we do not offer international shipping at this time.
4. Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to track the status of your shipment via the carrier's website.
5. Shipping Delays
- While we strive to fulfill and ship orders in a timely manner, shipping times may be impacted by factors such as weather, holidays, or carrier delays. We cannot be held responsible for delays caused by external factors or the shipping carrier.
- If you have not received your order within the expected delivery time, please contact our customer service team at support@organizeandclean.shop for assistance.
6. Shipping Address Errors
- Please double-check your shipping address before placing your order to ensure there are no errors. If you notice an issue with your address, please contact us immediately, and we will do our best to make adjustments before your order is shipped. We are not responsible for any delays or undelivered packages due to incorrect or incomplete shipping addresses.
7. Damaged or Lost Items
- If your order arrives damaged or you experience any issues with your shipment (such as missing items), please contact us within 7 days of receiving the order. We will assist in resolving the issue and ensure that you receive the correct or undamaged items.
8. Returns & Exchanges
- For more information about our return and exchange policy, please refer to our Return Policy page, available on our website.
9. Customer Service
If you have any questions or need assistance with your order, feel free to reach out to our customer service team:
We’re here to help and ensure your shopping experience is smooth and satisfactory!